Help Center
Find helpful information to answer your questions

Frequently Asked Questions (FAQs)
We've put together this list to give you the answers you need.
What devices support eSIM?
How can I check if the eSIM is supported on my iOS device?
How do I activate the eSIM on an iPhone or iPad in Turkey??
How do I install an Nextline eSIM via a QR Code on my iOS device??
How do I install an Nextline eSIM manually on my iOS device?
How do I install an Nextline eSIM directly on my iOS device?
When can I install my eSIM?
How can I save my eSIM instructions for later?
How do I install and set up an eSIM on my iOS device?
***What payment methods do you accept?
***When do I need to verify my identity?
When does my eSIM data package expire?
Is there an eSIM for my desired country?
How do I change my APN settings?
How can I find an eSIM for my destination?
How can I get an eSIM??
How do I sign up for an Nextline account?
How can I install eSIM on my Google Pixel device?
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Select the device on which you are going to do
the process
1
Install your eSIM
Make sure you have an internet connection to install before your trip.
You will only need to copy and paste the manual codes from My eSIMs > Install and activate.
- Install before your trip
- You must have internet connection
- Use the SM-DP+ Address and Activation Code found in My
eSIMs > Install and activate. - Follow the next steps:
2
Activate your eSIM
Activate only at your destination. Otherwise, data will begin to be consumed.
Check your connection:
- One way is to verify the top bar on your phone. Check the signal icon, it must have at least one bar
- Or you can go to "Settings", then "Cellular data", select "Nextline" and verify "Data roaming" toggle is on
